A guide to anger management

Anger management has become more popular in the business environment in the recent years. This is because most employers want to keep their business free of conflicts so that everyone feels safe coming to work. Anger is something that many employees will feel at one time or another while working in any business. Many employees can feel anger because of their workload, not getting paid well, or getting passed up for a promotion. When some employees have too much pent up anger they may lash out at other employees or even customers. This can hurt your business and the overall attitude in your business. A guide to anger management for you business can help you keep a calm working atmosphere.

Anger management is the system of therapeutic techniques and exercises that someone with excessive or uncontrollable anger can control or reduce the triggers and effects of an angered emotional state. Some techniques that are used to control anger include finding agreements with the person the anger is aimed at, deep breathing until the anger has passed, and meditation to relax the person with the anger.

These techniques can be taught to employees or individuals in an anger management class. Many states or other countries require anger management classes for many people. Some businesses will also require anger management classes for their employees. This is a good idea for many of the high stress or underpaid jobs. These types of situations seem to cause more anger so taking anger management classes can help the working environment.

When employees take anger management classes they will learn many ways to deal with triggers for their anger. Some of these ways include learning more empathy towards themselves, other employees and any mangers they may have. Employees in an anger management class will also learn stress management skills to deal with any extra stress that may cause them to have any anger issues. Anger management classes will also teach your employees forgiveness, improving optimism and how to change the way they speak to themselves, you and other employees. Learning these skills in an anger management class can go a long way in helping your business maintain a calm and serene atmosphere for all employees.

Anger management classes are taught by qualified psychologists at any number of places. The anger management classes can also be taught at your place of business for all employees. Psychologists that teach these classes will recommend a balanced approach to anger. This balanced approach will help control both the emotion behind the anger and will also allow the emotion to express itself in a healthy way. Some of these balanced methods of anger management include:

• Be direct. Let the person know why you are mad and direct the anger at the people concerned. Use body language to indicate feelings clearly and honestly.


• Be honorable. Make it apparent that there is a clear basis for the anger. Be prepared to argue your case and never use manipulation or blackmail to define your anger. The angry person should also never abuse a person's basic human rights by unfairly hurting the weak or defenseless. The angry person should also take responsibility for their actions.


• Be focused. Stick to the issue that triggered the anger. Do not bring up irrelevant material.


• Be courageous. Take calculated risks. Endure short term discomfort for a long term gain. Using self protective skills can help people with anger issues.


• Be forgiving. Be able to hear another person's side of the story. Listen to grievances of other co-workers and show the ability to wipe clean the slate once the anger has been expressed.