July 18, 2005
Team Motivation - Tough Enough to Care
Sir Alex Ferguson has just celebrated his 1000 game in charge of Manchester United, probably the world's most successful soccer team.
I have a great deal of respect for Sir Alex as a man manager. However, I always feel that he's misrepresented in the media. The press portrays him as this big, bad, angry guy who manages his team by aggression, bullying, shouting and throwing teacups and football boots around the room.
I don't think there's any doubt that he does get angry when his team aren't performing but there's another side to his personality that people don't see or don't want to see. As Peter Schmeichel the ex Man United goalkeeper said in a recent newspaper article - "The kind and understanding side to his personality is something people outside United don't see. Fergie can be explosive, yet once he'd got a problem out into the open and dealt with it, it was gone. He never bore grudges. One minute he'd be furious, the next he'd ask - How's your family."
I've spent many years studying successful managers whether they're in business or in sport, trying to establish what makes the good guys so good. I have absolutely no doubt in my mind that these managers and coaches know: 1 - How to do all the business parts of the job
2 - How to do all the human parts of the job
July7, 2005
5 Golden Online/Offline Business Rules To LIVE Or DIE By
Whether online or off, if you plan on running or maintaining any type of credibility within your business, there are some guidelines that are safe to say any existing or potential customer expects if they are to do immediate or future business with you.
As an online entrepreneur for over 3 years I have found that even though I don't have the pleasure of meeting face-to-face with my customers, ones perception of you and your business can be viewed as good or bad all depending on the way you handle questions or comments posted by people interested in your product.
Here is a list of 5 MUST DO'S that any one customer will come to expect if they are to do business with you.
(1) Be Prompt - although it may be an exhausting task to keep up with all the general inquiries or questions about any one product that your visitors have, be sure to respond as soon as possible because the more time it takes for your reply, the more likely a prospect will go elsewhere to do business.
A great way to resolve many questions without having to physically type a letter each and every time is to provide a Frequently Asked Questions (FAQ) page for a potential prospect to view for quick reference.
Continue reading "5 Golden Online/Offline Business Rules To LIVE Or DIE By"July5, 2005
The Secret Weapon For Gaining Wealth
Recently a friend of mine was talking about all the
opportunities that seem to come her way without her even
searching for them. For example, someone tells her about a
house she can buy as a rental property investment. Next
thing you know, someone else tells her about another one.
Then, she's at a spa one day talking to the spa owner and
now she's investing in owning a spa.
July2, 2005
Creating Your Own Internet Marketing Product through a Home
There are thousands of marketing tool kits available online
for a whole range of prices, but what if you are not
interested in buying someone else's tool kit and are more
interested in creating your own internet marketing product
and toolkit to sell. Well, there are plenty of ways to
going about doing this.
