Managers: PR More than Tix and Plugs?

You bet! And in three ways vital to you as a business, non-profit or association manager.

To succeed, your public relations effort needs to do something really positive about the behaviors of those outside audiences that most affect your operation.

It needs to deliver external stakeholder behavior change – the kind that leads directly to achieving your managerial objectives.

And it needs to do so by persuading those important outside folks to your way of thinking, then move them to take actions that help your department, division or subsidiary succeed.

All three, hopefully long before anybody worries about theater tickets or radio plugs!

But how do you get to the point where all three of those dynamics actually contribute to your success as a manager?

Who Answers Your Business Phone?

Your Small Business Image can be Shattered by Your Phone

Business to Business relationships come to expect a certain level of professionalism, from the first telephone call to the final delivery.

Your business can be on the Really Big 500 list, employ only a handful of people, or be a business of one but what is said by that business to other business customers will reflect the personality of that business. It can be a PR boost or a PR blowout.

Have you called the telephone company or your long distance provider lately? Chances are you will get a machine telling you to "listen closely because the menus have changed" (as if they know you called last year).

Understanding MLM Compensation Plans

Introduction

Down lines, up lines, overrides and spill over. Understand? Of course not! But it was exactly these types of terms that I was bombarded with when I was at first trying to learn about the world of multi level marketing. It made it a slow process to say the least, so I thought that I would write an article to help the folks out there that are about to undertake the same journey.

The way that a multilevel marketing company pays the person who invests in it and sells the products or services that it provides is through a “compensation plan,” and there are a great many types of them that are employed.

Matrices

The first one we will look at is the one that revolves around the idea of matrices.

Get Paid To Shop And Keep Everything You Buy - Without Having To Pay!

Can You Tell Good Service From Bad; Recognise Value For Money; Compare Prices, Staff Efficiency, Product Range, Customer Service Between Rival Firms?

If so you might easily find work as a 'Mystery Shopper' and be paid to comment on service in shops, banks and building societies, hotels, cinemas, veterinary surgeries, restaurants, even on long distance flights and holidays.

Poor service is the number one reason customers turn their back on a business and start shopping elsewhere. Worse still, one dissatisfied customer tells on average sixteen more people about their experience, meaning even greater loss of customers and profits for business owners.

Even taking too long to answer the telephone or replenish the shelves, inadequate parking facilities, crowded toilets and poor staff-customer relations can alienate customers quickly.

No company can afford to be complacent or fail to check its own operating standards for long.