Handling difficult employees
There are a number of problems that you need to face when you are managing a business one of them is when you have difficult employees. Managing difficult employees is a big challenge as you may struggle with their personalities and just getting people to get along. It is frustrating when you have certain personalities that just won't do things that you ask them or things that other employees ask. When a person is not cooperating, it makes it harder for everyone to get their work done. Here are some ways in which you can handle difficult employees.
What is stopping them?
One of the first things you need to do is to figure out what the root problem is. You need to figure out what is stopping them from doing the work that you are asking them to do. Maybe they have issues with a co-worker or they just do not feel trained in the work you are asking them to do. Some people may have family stress that is impacting their mental state and making it hard for them to concentrate on work. You need to figure out what the root problem is or you will never be able to figure out how you can create a solution to get them to work the way they need to. If an employee is stubborn and unwilling to change, you may need to part ways with the employee. There are some things that just can't be changed like a bad attitude or lack of interest in their job.
Find out what they want.
While you don't want to change up their work and the company for just one person, you should sit down with them and find out what is considered a perfect situation for your employee. Maybe they are having a hard time working because they don't have motivation anymore because they are bored. You want to find out what they want and what is causing them to struggle. Maybe moving them to a different department will help or even sending them back through a training course can help them out as they learn new ways to progress with the company. Encouraging people to work in teams is a great way to keep them motivated as they can work together and lean on each other when they are not motivated. The only thing you need to worry about is a person that is a "sleeper" and ends up looking good only because of their co-workers.
In some cases you may be dealing with people that have personality disorders or can't work in one way or another. You need to figure out if they have a disorder and to encourage them to focus on getting help. Some people with things like obsessive-compulsive disorder or depression may end up struggling to complete their work on time or just may struggle to get along with others. Sit down with them and encourage them to seek out medical support as it will help them to cope with everyday living. As a supervisor you need to understand mental disorders and to find ways to manage them in the workplace. These mental disorders can really hinder your company and can make it pretty hard to get work done. You must learn to manage them so you can find a way to get the work done and to keep your employees happy and working together well.
Managers have a big task to sort out what the problems are within the company and to get employees to work together. This is not easy for anyone to do, which is why you need to attend regular training meetings and other things. It will help you to have the skills necessary to know how to manage these multiple personalities and to create a healthy working environment.