Basics of six sigma

In the 1980's Motorola developed a manufacturing process called Six Sigma. Six sigma is an approach that is specifically used by manufacturing companies to improve the quality of their manufactured products, by eliminating any waste that is found and by improving all of their manufacturing processes. Six sigma improves a manufacturing company's processes because it examines each process one at a time to see where improvements are made; it provides your business with a narrow focus rather than a broad focus.

The focus of six sigma is on quality, but the definition of quality for six sigma is not going to be the company's definition of quality. Instead, with six sigma the definition of quality is going to come from the customer. Six sigma is going to look at how your customer is viewing your product, meaning what they consider the value of your product to be. Six sigma is also going to take into account the manufacturing processes that your business uses to achieve the results that your customers are seeing.

With six sigma, one of the most important aspects of the program is to improve your overall customer satisfaction. The reason for this is that if your customers are happy with what you have to offer they are going to be more likely to come back and pass on to their friends and family how wonderful your business is.

Six sigma is going to help your manufacturing plant improve your customer satisfaction because it is going to improve your manufacturing company processes, it will also improve the products that your business is offering your customers, and it will help you improve the services that you offer. The main way that six sigma improves these aspects of your manufacturing business is by finding any defects in what you are doing. Once the defects have been discovered they will be analyzed to figure out the best way to go about reducing the number of defects that are going on, or by eliminating the defects.

Not only will six sigma look for any defects in your products and manufacturing processes, six sigma will also look for any variations in your manufacturing processes, if any variations are discovered, they will need to be dealt with.

The six sigma concept is something that was designed based on a statistical thinking approach because the six sigma process views every business process in a statistical manner. Everything that is analyzed with six sigma is based on the statistics of the business. To understand the six sigma approach you need to understand the fact that the approach was designed based on three simple rules.

The first rule of the six sigma approach is that everything is a process, not just your manufacturing processes; payroll is a process that needs to be viewed statistically to ensure that everything is working, as it should.

The second rule to six sigma is that all of the processes are going to have variability because variability is considered unavoidable. The reason variability is unavoidable is because humans are programming the machines or running the processes, so things will not always happen the same way repeatedly.

The third and final rule that six sigma follows is that in order to understand the variability that is involved in a process you are going to need to gather data. In addition to gathering data you are also going to need to analyze and understand the data that you have gathered because, it is this data that is going to help you determine which processes need to be improved and how you are going to go about improving them.