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Things to avoid when implementing total quality management
Total quality management has principals that are embodied in many businesses all over that world. So through this experience, many large companies have become aware of what they need to avoid, so that the can maintain a positive business flow.
- Don't just talk, Do it. Talking about the issues, the waste, the lack of quality is not going to make the higher quality and process improvement happen. If you want to increase the quality by using the total quality management, it will take the process of improvement to be implemented. It will also take the consistency to see it through to the end. - Stop looking for total quality management in the wrong places and for the wrong reasons. If you want to have a successful implementation and process of using TQM or total quality management, you need to do it the right way for the right reasons. This includes knowing that it will not be a quick fix. There will need to be a consistent use of the process to achieve the overall goals that will occur over time. These goal being increased profit, beefed up market shares, the satisfaction of higher customer demands etc. - Avoid being impatient. If you want to see the real results that can occur from following through with a good TQM plan, then be patient. Do not let the fear of pouring money down the drain control your actions. Be aware that this process however slow is effective. - Don't expect to have your hand held. The truth is that no matter what running you do, you will not have a path that is straight and narrow. The total process will take time to obtain the improvement you need. Statistical process control is something that is controlled and learned over time.
Why fall back into practices that had not had the desired success before. Because it is comfortable, it is easier, and because it is something that we all do. The key to making the TQM process work is to take a step back and implement and use the newer steps.
The process of TQM is slow. That is a well-known fact. However, changing any process can take time. It can be something that is painstakingly difficult. However, often times things that are work doing take some work. These five things to avoid when implementing total quality management are important to know. The reason being that for success, the things that will drag you down need to be thrown out with last week's pizza. |
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