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Lean Administrative Offices
Using lean in a company setting is different from a manufacturing plant. This is because lean is used for the machinery where your lean office will use it for organizational needs and communication. A lean office is one that has to look at different ways in which you can work on having improved efficiency with your staff members. In order for lean to work in an office setting you need to be looking for opportunities where you can work on improving the company. Identification of the wastes are one of the things that you want to consider. You have a variety of things to consider from having overproduction within the company to dealing with excess motion and product defects. Diving into the issues right away will give you the best method of fixing them. You need to be able to know what you are up against in order to work on the right improvements. Create a list of the way your product or service starts in the implementation and design phase all the way to the delivery to the customer. Having the list will give you a chance to understand where you want to change up things along the way like servicing or upgrading your equipment as it is causing product defects. Picking a new supplier is another possibility that can help you out as you are working to make happier customers. They will be able to see the improvements that the company has made and will likely tell others about it, which can boot your sales in a hurry. Lean offices can have inventory issues just like a manufacturing facility. You must learn how to reduce your inventory load as carrying a large inventory will tie up the companies cash reserves and can make it incredibly difficult for you to be able to have money to spend on other things. With lean offices you need to focus on reducing your amount of time it takes from the order to get from your organization to your customers. This part of the processing aspect of lean. When you use data checking measures and other things, it will reduce these issues. Are you having employees dealing with a lot of waiting time or dealing with too many motion problems? Do your employees have to move around often just to find the tools and things that they need to do their job correctly? This is something that you need to consider so you aren't going to deal with the excess wasted time and cost. Keep an eye on the defect ratio that you have with your lean system. This will give you an idea of how you can make your life a little easier in the office but to reduce customer complaints. |
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