Using webcasts and seminars to improve your business management
Webcasts and online seminars are becoming popular tools for business. Webcasts are media files that are distributed over the internet via streaming technology. Businesses love webcasts since they can be done pre-recorded or live over the internet. Another great aspect of a webcast is that you can distribute the files to multiple locations.
If you are looking for ways to improve your business management, a webcast or online seminar can definitely help. You can broadcast a webcast in multiple languages, to multiple countries. If you are a larger corporation, this can help you train all your business managers at the same time, or broadcast a message to the entire company.
Training your business managers to perform at a certain level will require time and money. You most likely do not have time to sit down with each individual manager and discuss areas in need of improvement. This is where online seminars can help. Traveling to multiple locations also require time and money that you may not have.
Online seminars allow companies the chance to train all their managers at one time at multiple locations. One of the best ways to improve your business management is to implement Business Process Management (BPI):
Business Goals: The Company's goal is the driving factor behind any business process. Every process within the organization should be aligned to the business goals.
Process: What does your company need to be successful? Do you need to upgrade equipment, reduce staff budgets or IT budgets? BPI focuses on evaluating your costs and becoming goal oriented.
Customers: Having good customer satisfaction is what most companies strive for. Looking for the best possible way to do this is where it gets tricky. Looking at new technology is always a good option.
Cost vs. Benefit: Any company using BPI must look at their costs to see if they outweigh the benefits. A set of standards or benchmarks, are put in place to measure the process. However, keep in mind that they must be realistic!
The Process Owners: Who is in charge of the performance and changes in the process? You must determine who will be responsible for success or failure. Having a flow chart is always a plus. This way people can look and see what their role is and how they can help the process move on faster.
Control: During meetings the process owners should evaluate f the process is meeting the current benchmarks. If it is not, you should restructure them to meet realistic goals.
Other Processes: Have a standardized system in place; don't make it up as you go along. This will save you time, effort, hours and money.
Changes: The best time to start is NOW! Most of the time companies wait for an ideal time, there never is. Once you have made up your mind, begin.
Don't Waste Time: If you aren't going to use certain measures, throw them out. When you re-hash something too much, it won't improve the process at all.
Your online seminars can feature BPI's and also include information on how you can improve your business management skills. By recording webinars on trust, you can effectively train your managers to gain the respect of their employees. Trust is obviously one of the hardest things a business leader faces. By recording a webinar and posting it on your company's website, your employees can view it any time.
Online seminars also provide your audience the chance to learn more about your company and what you are doing to provide the best product and customer service. Online seminars allow you to train your target audience as well. The seminars can be held as often as you like and can be accessed from any computer with an internet connection.
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