Taking Action On Your Employees Behaviors
There are many things to consider as supervisors work on creating a healthy working environment for their employees. One of the things that can lead to a toxic working environment is when you have employees with negative attitudes and behaviors that really hurt the morale of your company. Supervisors are often reluctant to deal with toxic behaviors as they do not know how to approach them and it can be difficult to speak to a person about their behaviors. There are just some personalities out there that get a kick out of arguing or fighting with other people. There are others that are just selfish and do not work well with their co-workers. As a manager or supervisor you are in charge of leading your company into the future and you have to focus on managing these personalities if you want to have a successful company and one that employees appreciate working in. Here are some tips that will help you to take action on employee's behaviors and to find a way to create a healthy working environment for your staff.
Never ignore the problem
As the supervisor the first thing you have to do is find out what the problem is. Do not think it will go away on it's own. You have to confront the problem directly. If you do not get on top of the behavioral problem immediately you will likely deal with a number of issues like loss of productivity along with employee morale problems. Not only will you notice that employees are frustrated but the negative behaviors can also impact your customers. They may stop coming to your store or buying from you because your working environment is so toxic. The behaviors of the employees will reflect poorly on the supervisors and your job could be in jeopardy because of it.
Confront the employee directly
The best thing you can do is call the employee with the negative behavior into your office and chat with them. Flat out tell them what the issue is and cite some examples you have noticed and examples other employees have brought to your attention. The employee will then need to provide you with reasons for the way that they act. Tell them that they are not untouchable and cannot get away with these behaviors in the working environment. Hold them accountable and give them a warning and follow it up with a review of their behavior in a few weeks. If you see improvement you can keep moving forward if you do not see improvement it may be time for some disciplinary action against the employee.
Talk to your other employees
Your other employees may be getting frustrated by the negative behavior and may even feel like the supervisors are not doing anything to improve the situation. You need to talk to them and let them know you are handling the problem. If you do not inform your other employees that you are doing something, it can lead to employee turnover. You can lose a lot of great employees because they feel you are giving preferential treatment to this toxic person. They may also feel like no matter what you do, there is still too much drama in the office and it's not fun to work there anymore. If you do not talk to your other employees it may also lead to a lack of respect in the office. Other employees may feel like they can treat you poorly and can be quite difficult for you to deal with.
Getting control over your staff is vital to your success as a good supervisor. Do not ignore the problem and get on it right away to improve your company.