Workplace conflict resolution
Every office has its fair share of problems. Complaints and conflicts between employees will create a toxic working environment. When you allow your employees to take a small conflict and turn it into a big one, employee morale will decrease, productivity will decrease, and you will have a headache daily from dealing with the conflicts. Workplace conflict resolution in order to keep the office running the way it needs to.
A good Human Resources department will provide you with the conflict resolution help you need. Their job is to jump in and manage personalities, especially those that may be a little difficult to get along with. They can provide the employees with tips on how they can find a way to disagree and find a way to work together. If you don't have a Human Resources department, the responsibility of conflict resolution will fall to the managers of the company.
Abuse in the office doesn't need to be only physical, mental and verbal abuse can be common in the office so you need to watch for this. Everyone must understand what is expected of them and they need to know they are required to treat everyone with respect even if they don't really like this person. You don't need to make your employees become best friends but they do need to know how important it is for them to work together and better the company.
Quite often managers do not know small conflicts are happening. Some employees just don't come forward with their issues and it can take another employee weeks to report it. As a manager, you need to discretely walk around the office and watch over your staff. Try to get involved in their conversations and make your presence known. When the manager is involved, employees are less likely to complain and less likely to bicker with one another.
Hold regular meetings with your employees and explain what behavior is acceptable and what behavior is not acceptable. You need to discuss sexual harassment and many other things to send a clear message to your employees that certain behaviors have no room in the workplace. It is also important to hold individual meetings with your employees to discuss some of these behaviors and help them understand that some of their own actions may be inappropriate.
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