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Achieving Six Sigma

When it comes to running a successful manufacturing plant, one of the best things you can do is to look into a program that will be able to help you reduce defects and increase productivity for the company. One of the most common programs that is used to achieve a low defect level is to use Six Sigma. Six Sigma was created by Motorola in the late 1980s as a way to reduce defects and to improve the quality of the products that are sold by the company. Motorola has claimed that Six Sigma has been able to give them a savings amount of more than 17 billion dollars. With Six Sigma working so well for Motorola, it has inspired many other organizations to join in and use it to save money and provide their customers with better products and services.

Six Sigma is typically known as an improvement program as the goal is to keep defects lower and to provide you with a higher performance. When your company uses Six Sigma you will have a goal of getting the defect ratio to less than 3.4 per every 1 million opportunities. While you want to achieve this, your ultimate goal is to make sure that you are getting rid of all types of waste from the organization. Here are the 3 main goals that you will see when you implement Six Sigma within your organization:
1. Reduce defects
2. Improve customer satisfaction
3. Reduce cycle time

For Six Sigma to effectively work you need to focus on getting management sold on it. Management must be behind Six Sigma n order to train others within the company as to how the program works and why it is such an important program for them to use. Since the bottom end employees typically are the ones that really make the program work, management must focus on relationships with them and to make sure that training works right and the employees are behind the program. When you are able to work with your staff, they have an easier time understanding why it is so important that they work with customers and it will ultimately help you to achieve higher levels of customer satisfaction. Higher customer satisfaction is vital as it will provide you with customer loyalty.

Like any program that you implement, it will take time for it to be perfected. You need to have patience with it and to make sure that you are giving the program plenty of time to start working so you can see the results of it. In most cases, you will need to plan a year or two before you will actually see results from implementing Six Sigma to your organization. As you are seeking to implement Six Sigma, you have to understand which method to use:

Both programs have the goal to figure out what the problems are and to then going about solving these problems.DMAIC is a program that follows the structure of Define, Measure, Analyze, Improve, and Control where DMADV is a program that follows Define, Measure, Analyze, Design, and Verify. Each program are created to provide you with a method of how you can reduce defects for the company and to work on increasing the productivity for the organization and improving your relationships with your customers.

No matter which method you use with Six Sigma, it is vital that you have your staff focused on how they can implement the program and to make sure they are not showing resistance to it. When people are resistant to a new program, it will lead to failure for any company.

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