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The Philosophy Of Kaizen
This is where the Japanese method for improvement, Kaizen, will be able to help you out. Kaizen is employed by a number of companies because it does include a method of change and a method to improve the company. Kaizen is continually called "continuous improvement" due to the number of steps and things used to aid in detecting the errors for the company and reducing or completely eliminating them from occurring. Is there one thing you can do to your company that will be able to help improve the jobs of everyone at the organization? Perhaps the issues you have start with the training. Taking the time to properly train your employees will be able to assist in helping your company to become stronger and will allow you to have people that know what is expected of them and know what they need to do to meet these expectations. Like many new programs and methods that are used, Kaizen is one that needs to have daily use. You must be able to adopt the changes as the new way of doing things, which can be hard in some cases as employees often become defensive against change. You need to make sure that they all understand that this is now a productivity improvement process and that it will be able to greatly benefit their job and that it can provide them with happier customers to interact with. With Kaizen, your staff will be able to spot waste almost immediately. This way you aren't waiting on production to be completed and then sent off to the customers before you are able to get into the mix to change things after a product recall needs to be initialed and people are upset and have already lost trust in your company. So how does it work? Usually when you start with improvement you will begin with the line supervisors. They will be able to take a group of people and walk around with clipboards, noting every detail of the production line and helping you to see all the steps in how a product is made. They will end look over the areas where there seems to be issues such as machinery or human delays along with issues pertaining to the design of the products. From here, you evaluate the findings and then determine what type of small improvements you need to make in order to get a higher level of productivity along with being able to have a company that focuses on improving all the time. Making small changes and watching them turn into great results is one of the things that you want to work on doing so you can make a company that really does lead to higher respect and trust in whatever industry you market your products. |
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