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Become A Listener Not A Teller!

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There are so many various qualities that you need to have as a manager in order to be a success. What are some of the qualities that you need to focus on and how can you help people to become successful in their jobs? Business management has a lot of different skills and needs but one that really stands out is having the ability to listen. You need to be able to focus on your listening skills in order to show your staff that you are concerned and that you care. You want them to see that you respect them and the ideas that they bring to the table.

Some people make the mistake of talking all the time. You need to be able to manage yourself effectively to know when it is time for you to stop talking and to start listening. When it comes to listening you need to be able to realize that people do not always want feedback, they just want to be heard! You can improve your listening skills by working on writing down some of the things that they are telling you. Take them to heart and in another conversation you might try bringing up a few of the things that they said. This really does help to show them that you did hear what they said and that you are trying to improve the business for them and to make their job more accommodating and enjoyable.

Are you present when people are talking to you? How do you know if you are present? Take a look at what you remember when you are listening. Did things go in one ear and out the other? What about the distractions that were around when you were listening? Did you play on your smartphone while the person was talking? Some people think they are listening but when you are not paying attention to the other person by offering them eye contact and acknowledgement, they will feel disrespected and will not feel like you care. You must be able to understand how to show people that you are listening instead of just claiming that you are listening. Put aside all of the things that are distracting so you can focus your complete attention on the employee.

To show that you can listen, follow up a few of the things that the employees are telling you. It is a good idea to consider having some questions ready to use as you listen to what they say and then ask a few questions of your own to gain more information from them. People will feel like you are engaged and that you care. This is something that really does help to shape people into good managers and can really help you establish your name as the manager of the company.

After you have a conversation, take a few minutes to write down some of the key things that you remember and want to follow up on. When you do this it does help you to recall things that you heard and really can test your listening skills.

Give people an open space to talk. They want to be heard and if you are not making time for them and really “giving them the floor” to speak, it is going to frustrate a lot of people. You need to really work on showing your employees that you care by being respectful to them and making time for them. This helps to show them that they are a priority in your life and that you are willing to give your time to them!

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