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How to improve team efficiency in three easy stepsOK, let's consider three steps for improving team efficiency: 1. Become a team. It may seem to some that this step is assumed in the question, but they couldn't be more wrong. In fact, that's a problem with too many managers these days. They start thinking about team efficiency, assuming the whole time that they already have a team to make more effective. In fact, what they have is a group of bored, disgruntled employees who are only a team by arbitrary physical approximation and nothing else. Therefore, the first step in improving team efficiency is to make a team of your team. How might a manager go about doing this? First of all, a manager should encourage friendly interaction and activities between and with team members. A manager should allow friendships to form. Now, the manager always wants these friendships to be made under professional conditions (so long as the team's at work); but a manager should never be too eager to shut people up, bully them if they're a minute late from their coffee break, and so forth. The manager needs to do what he or she can to create a relaxed, informal atmosphere in the office, while at the same time maintaining a sense of purpose and professional drive. He or she should frequently hold informal meetings where the team eats together and discusses ideas for improving their situation. Take these steps frequently, and you
3. Know the concerns of your team. The only way you can know the concerns of your team is to ask you team for their concerns. And don't just ask them as a team-ask them individually. Is the printer running out of ink too fast? Are the computers too slow? Is your company's overtime plan too stingy and strict? These are the sorts of concerns that you, as a manager, should be aware of all the time. And, again, the only way you'll be aware of them is through a constant sort of dialogue with your team. The second part to this tip, of course, is that you follow up on the concerns vouchsafed to you and attempt to alleviate them. Following these three steps will improve team efficiency and spirit. |
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